Support for patients and their caregivers

Once you and your doctor have decided that SYMTUZA® is right for you, Janssen CarePath will help you find the resources you may need to get started and stay on track. We will give you information on your insurance coverage, potential out-of-pocket costs, and treatment support, and identify options that may help make your treatment more affordable.



Call a Janssen CarePath Care Coordinator at 866-836-0114, Monday-Friday, 8:00 AM to 8:00 PM ET,
create a Janssen CarePath Account at,

If you use commercial or private health insurance to pay for your medication

If you are eligible, the Janssen CarePath Savings Program may provide instant savings on your out of-pocket costs for SYMTUZA®. Eligible patients with commercial insurance pay $0 each time you fill your prescription, with a $12,500 maximum program benefit per calendar year. Not valid for patients using Medicare, Medicaid, or other government-funded programs to pay for their medications. Terms expire at the end of each calendar year and may change. For full eligibility requirements, please visit

To enroll in the Janssen CarePath Savings Program
Create an online account and enroll at or call a Janssen CarePath Care Coordinator at 866-836-0114,
Monday-Friday, 8:00 AM-8:00 PM ET.


Express Enrollment site at allows you to check eligibility and, if eligible, enroll in the JanssenCarePath Savings Program and print a card. You will not have a Janssen CarePath account and will not be able to view and manage your Savings Program benefits.


Mobile Enrollment available – Text “SAVINGS” to 89633 to receive an electronic Savings Program card that can be saved to your digital wallet on your iPhone or Android device.


If you are using a government-funded healthcare program to pay for SYMTUZA® or have no insurance coverage and need help paying for your medication:
Janssen CarePath can provide information about other resources that may be able to help with your out-of-pocket medication costs for SYMTUZA®. Call a Janssen CarePath Care Coordinator at 866-836-0114 or visit