Savings & Support

Savings and support 
for your HIV journey

No matter where you’re at in your HIV journey, Janssen wants to help you reach your treatment goals. See how you can get help paying for SYMTUZA®, and access other HIV resources that can help you along the way.

Patient support through 
Janssen CarePath

Once you and your healthcare provider have decided that SYMTUZA® is right for you, Janssen CarePath will help you find the resources you may need to get started and stay on track.

Paying for SYMTUZA®
We can identify cost support options that may help with managing your out-of-pocket costs—whether you have commercial or private health insurance, government coverage such as Medicare or Medicaid, or have no insurance coverage.

Getting Started
Janssen CarePath can review your health plan benefits and insurance coverage for SYMTUZA®, and offer treatment education resources.

Staying on Track
We understand how important it is for you to take your Janssen medication just as your healthcare provider prescribed. Janssen CarePath provides ongoing support to help you stay on track with your SYMTUZA® treatment.

If you use commercial or private health insurance to pay for your medication, you may be eligible to get instant savings on your out-of-pocket costs for SYMTUZA® through the Janssen CarePath Savings Program

Eligible patients pay $0 each time you fill your prescription

$10,500 maximum program benefit per calendar year. Not valid for patients using Medicare, Medicaid, or other government-funded programs to pay for their medications. Terms expire at the end of each calendar year and may change. There is no income requirement. For full eligibility requirements, visit or call 866-836-0114

If you don’t have commercial or private health insurance, you may find help from the programs and resources found on

Call a Janssen CarePath Care Coordinator at 866-836-0114, Monday-Friday 8:00 am to 8:00 pm ET. Multilingual phone support is available.

Set up a personal Janssen CarePath Account at where you can: check your insurance coverage for SYMTUZA®; if eligible, enroll in the Janssen CarePath Savings Program; and sign up for treatment support.

Other Resources

The Johnson & Johnson Patient Assistance Foundation, Inc. (JJPAF) is an independent, nonprofit organization that is committed to helping eligible patients without insurance coverage receive prescription products donated by Johnson & Johnson operating companies. To see if you might qualify for assistance, please contact a JJPAF program specialist at 1-800-652-6227 (Monday-Friday, 9 AM to 6 PM ET) or visit the foundation website at

HIV resources and support

There are many valuable HIV resources that can help you on your journey. Here are a few that we recommend visiting online.*

General HIV information:

The Centers for Disease Control and Prevention (CDC)

HIV care and treatment:

Ryan White HIV/AIDS Program

AAHIVM directory for HIV care services

Directory of HIV care services (by language and population)

Top 17 questions about HIV treatment

Lifestyle and family:

The Body


Families Living with HIV

A Positive Life

The Well Project

Employment and housing:

Employment options for individuals with HIV

Returning to the workforce

Housing and health

* These resources are not controlled by Janssen Therapeutics, Division of Janssen Products, LP. Janssen Therapeutics, Division of Janssen Products, LP, is not responsible for the content or use of these resources.

Your HIV story can help others

What you’ve learned along your HIV journey may be just what someone else needs to hear. If you’ve found success with SYMTUZA®, we’d like to hear your story.

Janssen Therapeutics, Division of Janssen Products, LP, the makers of SYMTUZA®, invites you to help inspire others by telling your story through the SHARE Network. Click here to get started. A representative will reach out to finish your registration process and schedule a short phone call at a time that works for you. Interviews usually take less than 30 minutes. Every question we ask is optional, and we only want to hear what you’re comfortable sharing.

Thank you for your interest in participating.

The information you provide will be used to satisfy your request to register with the SHARE Network, including other requests you may make. The information will be used by Janssen Therapeutics, Division of Janssen Products, LP, our affiliates, and our service providers for fulfillment of your requests. You can ask to cancel your registration and any options you selected by calling us toll-free at 855-369-1305 or by emailing us at [email protected] Our Privacy Policy governs the use of the information you provide. By providing the information and selecting the Submit button, you indicate that you read, understood, and agree to these terms.