Savings and support
for your HIV journey
No matter where you’re at in your HIV journey, Janssen wants to help you reach your treatment goals. See how you can get help paying for SYMTUZA®, and access other HIV resources that can help you along the way.
Patient support through
Once you and your healthcare provider have decided that SYMTUZA® is right for you, Janssen CarePath will help you find the resources you may need to get started and stay on track.
Paying for SYMTUZA®
We can identify cost support options that may help with managing your out-of-pocket costs—whether you have commercial or private health insurance, government coverage such as Medicare or Medicaid, or have no insurance coverage.
Janssen CarePath can review your health plan benefits and insurance coverage for SYMTUZA®, and offer treatment education resources.
Staying on Track
We understand how important it is for you to take your Janssen medication just as your healthcare provider prescribed. Janssen CarePath provides ongoing support to help you stay on track with your SYMTUZA® treatment.
If you use commercial or private health insurance to pay for your medication, you may be eligible to get instant savings on your out-of-pocket costs for SYMTUZA® through the Janssen CarePath Savings Program
Eligible patients pay $0 each time you fill your prescription
$10,500 maximum program benefit per calendar year. Not valid for patients using Medicare, Medicaid, or other government-funded programs to pay for their medications. Terms expire at the end of each calendar year and may change. There is no income requirement. For full eligibility requirements, visit ID.JanssenCarePathSavings.com or call 866-836-0114
If you don’t have commercial or private health insurance, you may find help from the programs and resources found on www.JanssenPrescriptionAssistance.com.
Call a Janssen CarePath Care Coordinator at 866-836-0114, Monday-Friday 8:00 am to 8:00 pm ET. Multilingual phone support is available.
Set up a personal Janssen CarePath Account at www.MyJanssenCarePath.com where you can: check your insurance coverage for SYMTUZA®; if eligible, enroll in the Janssen CarePath Savings Program; and sign up for treatment support.
The Johnson & Johnson Patient Assistance Foundation, Inc. (JJPAF) is an independent, nonprofit organization that is committed to helping eligible patients without insurance coverage receive prescription products donated by Johnson & Johnson operating companies. To see if you might qualify for assistance, please contact a JJPAF program specialist at 1-800-652-6227 (Monday-Friday, 9 AM to 6 PM ET) or visit the foundation website at www.JJPAF.org
HIV resources and support
There are many valuable HIV resources that can help you on your journey. Here are a few that we recommend visiting online.*
General HIV information:
HIV care and treatment:
Lifestyle and family:
Employment and housing:
* These resources are not controlled by Janssen Therapeutics, Division of Janssen Products, LP. Janssen Therapeutics, Division of Janssen Products, LP, is not responsible for the content or use of these resources.
Your HIV story can help others
What you’ve learned along your HIV journey may be just what someone else needs to hear. If you’ve found success with SYMTUZA®, we’d like to hear your story.
Janssen Therapeutics, Division of Janssen Products, LP, the makers of SYMTUZA®, invites you to help inspire others by telling your story through the SHARE Network. Click here to get started. A representative will reach out to finish your registration process and schedule a short phone call at a time that works for you. Interviews usually take less than 30 minutes. Every question we ask is optional, and we only want to hear what you’re comfortable sharing.
Thank you for your interest in participating.